We offer international coverage of Mobile, Landline and Toll-Free virtual phone numbers. Currently, we cover 65 countries worldwide, with services being delivered over Private or Public IP, SIP account, or through direct PSTN forwarding.
Automatic call routing:
All the incoming calls on your IVR number will be automatically routed to the respective agent/department, basis your caller’s input in the IVR menu. An IVR, hence, brings faster on-call resolution to your customer queries and eliminate the need to transfer calls manually.
Customized voice message:
Your callers are greeted with a customized voice message as an attribute of your business professionalism. The voice greeting on your IVR number can be set in different language options and will be recorded by professional voice artists as per your choice.
Audio & Video collaboration is expanding across all industries. Give your employees and clients the ability to share multimedia content and communicate more effectively over distances and across devices.
A better Call Group / Call Queue management can lead to reduced wait times and overall better customer experience.
Securely call, chat and share files in group channels or in direct conversations. Create click2call API links and make chat and calls directly from the website
Record your customer conversation for effective monitoring of your agents' on-call performance
Maintain a caller database by recording details such as caller details, call duration, time, caller location, the conversation, etc. by integrating your IVR number with any CRM.
Your subscription includes: